Program Terms
1. Scope & purpose
These terms govern participation in Klarnode GmbH's referral program. Referrers recommend Klarnode to potential clients and, on success, receive a one-time reward. Brokering or advice is not part of the program.
2. Participation & registration
Individuals and legal entities may participate. Participation requires registration and approval by Klarnode. There is no entitlement to approval.
3. Qualified lead
A qualified lead is a company unknown to Klarnode so far, with a reachable decision-maker, genuine project interest and the contact's demonstrable consent to share their data.
4. Protection period
A lead is attributed to the referrer for 12 months from submission. If the lead was already in our contacts or pipeline, no protection applies; novelty is confirmed on submission.
5. Reward & payout
The reward is up to 10% of the first project value as a one-time success reward. It becomes due only once the client signs and the first payment is received by Klarnode.
Payout depends on tax status: with a business or as a small business, against a valid invoice; without a business, as a voucher or a donation to a charity. Cash payout only against a valid invoice. Taxes/levies are borne by the referrer.
6. Pure referral
The referrer only passes on the contact and does not act as a representative, broker or advisor of Klarnode. Negotiation, proposal and contract rest solely with Klarnode.
7. Term, termination & changes
Participation can be ended at any time. Klarnode may change or discontinue the program and these terms for the future; reward claims already accrued remain unaffected.
8. Liability
Klarnode is liable under statutory provisions; for slight negligence only on breach of material obligations and limited to foreseeable damage.
9. Data protection
Personal data is processed per the referral program privacy notice and the general privacy policy. Contacts may only be shared with their consent.
10. Final provisions
German law applies. Exclusive jurisdiction is – where permitted – Berlin. Should individual provisions be invalid, the rest remains effective.
Privacy Notice — Referral Program
1. Controller
The controller is Klarnode GmbH, Kolonnenstr. 8, 10827 Berlin, hello@klarnode.de.
2. What data we process
From the referrer: name, email, tax status, payment details for payout. About the referred lead: company name, contact person and contact details, and the project context.
3. Purposes & legal bases
We process data to run the program (Art. 6(1)(b) GDPR), for review/billing and based on legitimate interests (Art. 6(1)(f) GDPR). Contacting the referred lead relies on their consent or our legitimate interest in initiating business.
4. Consent of the shared contact
The referrer warrants having obtained the named contact's consent to share their data. Without this consent, no contact details may be transmitted.
5. Storage & deletion
We store data only as long as necessary for the purposes or as required by statutory retention periods, then delete it.
6. Recipients
Data is shared only with service providers under data processing agreements (e.g. CRM, hosting) and where legally required.
7. Your rights
You have rights to access, rectification, erasure, restriction, portability and objection, plus the right to lodge a complaint. Details in the general privacy policy.